I HAVE A QUESTION. WHO CAN I CONTACT?
We are open Monday to Friday between 10AM-6PM PST and closed during all national holidays. [E] firstname.lastname@example.org
Most emails will responded to within 24-48 hours but please allow us more time during busy periods.
WHERE CAN I FIND HONOR THE GIFT IN RETAILERS?
We currently do not sell to any retailers other than our online shop. However, we’ll occasionally have special projects with specific retailers which will be indicated in our press releases.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept VISA, MasterCard, American Express, Discover and Paypal.
WHAT IS SALES TAX?
As a national retailer, Honor The Gift is required to charge applicable state and local sales tax on orders shipped to states where we have a physical presence. Below are the states, which we charge sales tax: CA.
HOW DO I KNOW MY ORDER WAS RECEIVED?
Once you’ve completed your online order, you will receive an order confirmation email. Please check this to ensure all your details are correct. If any details for incorrect, please contact us immediately at email@example.com If you don’t receive an order confirmation email from us within 24 hours, please check your junk folder.
CAN I CHANGE MY ORDER ONCE PLACED?
Please email firstname.lastname@example.org and we’ll do our best to make sure you are accommodated.
WHAT IF MY ORDER IS NOT CORRECT?
Every so often mistakes do happen but we will do our best to fix it. If you notice a mistake with your order, please contact email@example.com and we will look into it. Please include your order number at all times when emailing us.
HOW DO I CREATE A HONOR THE GIFT ACCOUNT?
It's easy to set up an account. During checkout, you'll have the opportunity to provide account details.
WHAT ARE THE PERKS OF HAVING A HONOR THE GIFT ACCOUNT?
Having a Honor The Gift account lets you save payment and shipping information which helps you check out faster! And don’t forget to sign up for our newsletter. We’ll send you special offers, gift ideas and first look at new arrivals.