退款政策

RETURNS

WHAT IS HONOR THE GIFT’S RETURN POLICY?
We gladly accept all returns that are unworn and in their new original condition with all attached tags and packaging. Please make sure all returned parcels has a *packing slip* and RMA#. Please be sure to clearly mark your return shipment as returned goods on any customs or postal forms. Honor The Gift is not financially responsible for shipping charges on returns. Please contact customer service help@honorthegift.co to receive return information. 

Be sure to obtain a tracking number, as we are not responsible for lost packages while in-transit to our facilities.

Any sale or discounted items are FINAL SALE and not eligible for return.
PLEASE NOTE: PRODUCTS MUST HAVE ALL TAGS ATTACHED AND CANNOT BE WORN, WASHED OR ALTERED IN ANY WAY. Unless otherwise specified, the refund amount includes only the cost of the product(s) and applicable taxes. Shipping charges are non-refundable.

WHAT IS HONOR THE GIFT’S EXCHANGE POLICY?

Eligibility:

  • You have 7 days from the date of delivery to request an exchange for store credit.

  • Items must be unworn, unwashed, and unaltered with all original tags and packaging attached.

How to Initiate an Exchange:

  1. Contact our team: Email us at Help@honorthegift.co within the 7-day window.

  2. Get your RMA number: We will provide you with a Return Merchandise Authorization (RMA) number and instructions.

  3. Ship your return: Carefully package the item and include your RMA number inside the package. We cannot process any returns received without an RMA number.

  4. Inspection and Processing: Once we receive and inspect your return, we will process your exchange or issue store credit to your email address.

Exceptions:

  • Final Sale: All items marked as "Sale" or purchased at a discount are final and cannot be returned or exchanged.

  • Return Shipping: Customers are responsible for the cost of return shipping.

MY PRODUCT IS DEFECTED. WHAT CAN I DO?
If you believe your item is defected, please email us at help@honorthegift.co with photos and explaining the defect within 7 days of delivery. We will deem the product defect at our discretion. If the product has been misused or care instructions have not been followed then product will not be eligible to claim as defected.

WHEN CAN I EXPECT A REFUND?
We will process your return within 7-10 business days of receiving. Credit will be returned to your original form of payment. You will receive an email when we successfully issue a refund. A credit will appear on your next statement. We do not refund shipping charges.

Please be sure to pair the item with the correct package and label. Items sent to us by mistake, with the wrong label, or that do not meet our return criteria won't be returned to you or refunded.